Agile Transformation – Balancing People, Process and Technology [#Agile #AgileTransformation]

AGILE TRANSFORMATION – BALANCING PEOPLE, PROCESS AND TECHNOLOGY [#Agile #AgileTransformation]

Have you ever wondered why a 3-legged stool is so stable? It takes only 3 points to define a plane. On a flat floor, a 3-legged stool is more stable than even a 4-legged stool.

In an Agile Transformation, we work to keep the balance between people, process, and technology (the 3 legs of our Agile stool), all based upon the vision of the organization.

To do this, we begin with an Agile Assessment to examine the structural integrity of each of the legs of the stool as it relates to supporting the organizational vision. After all, if one leg is not the same length, the opportunity for it tipping and crashing down is inevitable.

From the results of the assessment, we can quickly find the gaps and inefficiencies and create a roadmap to transition the customer from their current state to their future state with as little disruption to the organization as possible.

The roadmap would minimally concentrate on:

PEOPLE:
Ensuring your co-workers have the confidence that they have the right skills to be successful in your organization under the new model.

• Make sure that you have identified all the people related to the challenges of the organization. It is easy to miss people.
• Look at the whole person and consider what you may not know about them.
• Are they open to change?
• Focus on trust, empathy, and servant leadership.
• Can they work as an integral member of a team?

PROCESS:
Process flows are restructured so that inefficiencies are removed or minimized.

• Always think in terms of business ideals and language. Do not get hung up in talking about technological requirements.
• Take a holistic systems approach to the whole challenge, not just a piece of it.
• How will you ensure you are on track? Identify your definition of done and success.

TECHNOLOGY:
The right technology is used to match the model being implemented.

• Is your technology flexible?
• Does your technology provide a good user experience?
• Is your technology intuitive and easy to use?

A clear roadmap that has been approved by the organization is essential to the success of any transformation. Equally important is the need to re-assess the progress of the customer by capturing and reviewing metrics to ensure the legs are being transformed at the same speed mitigating disruption to the organization.

Before you start your transformation, ensure that you have built a stable and level 3-legged stool-based upon people, process, and technology. The biggest mistake is under-estimating how long establishing these tenets can take. The culture in your organization has developed over many years. Changing it overnight is simply not possible without causing significant disruption. Take your time and make your change sticky.

ADAPTED FROM
Balancing People, Process, and Technology for Great Agile Transformations:
Mindtree

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