4 CHARACTERISTICS OF AN AGILE CULTURE [#AgileCulture #AgileCharacteristics #AgileNewsAndViews]

4 CHARACTERISTICS OF AN AGILE CULTURE [#AgileCulture #AgileCharacteristics #AgileNewsAndViews]

1. CUSTOMER-CENTRICITY – CURIOSITY
2. SELF-DIRECTION – PERSONAL RESPONSIBILITY
3. EXPERIMENTATION – LEARNING
4. COLLABORATIVE NETWORKS – TRUST/TEAMWORK

There are 4 characteristics of an Agile culture, which are interdependent and need to occur together to realize the full benefits: customer-centricity, self-direction, experimentation and collaborative networks. The mindsets that sit behind each one are curiosity, personal responsibility, learning, and trust/teamwork.

In an Agile culture:

1. CUSTOMER-CENTRICITY – CURIOSITY
The customer sits at the heart of what people do and think. There is genuine interest and curiosity about the customer – who they are, what is important to them and how you can help them solve their problems or enhance their business / life.

2. SELF-DIRECTION – PERSONAL RESPONSIBILITY
People believe that they are responsible to deliver to others and leaders trust their employees to deliver on their promises. The contribution of all is valued and there is a belief in the power of people.

3. EXPERIMENTATION – LEARNING
In an Agile culture there is openness to feedback and learning. Testing and experimentation are at the heart of how work is structured – this means moving from a right / wrong view of the world to always asking ‘I wonder what this intervention will produce?’ or ‘let’s try it and then see if it works’.

4. COLLABORATIVE NETWORKS – TRUST/TEAMWORK
Unlocking the potential of people in teams becomes fundamental for an Agile culture to flourish. Teams are self-driven and are connected to customers and each other. They are dynamic, forming and dissipating around specific goals. Time is spent talking and forming connections creating alignment within and across groups.

ADAPTED FROM
4 steps to creating a truly agile culture and developing agile leaders
Inside HR

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